Privacy Policy

The information we collect depends on how you interact with Senntric, the features you use, and the choices you make.

We may collect the following categories of information.

We may collect, use, and otherwise process information to:

We may combine information collected through different parts of the Services or from different sources where permitted by law.

• provide, operate, maintain, and improve the Services;
• create, authenticate, secure, and manage user accounts;
• provide requested features, settings, alerts, and functionality;
• personalize and configure the user experience;
• process subscriptions, transactions, payments, refunds, and billing;
• communicate with users regarding their accounts or the Services;
• provide customer support;
• respond to requests, inquiries, and complaints;
• analyze usage, engagement, reliability, and performance;
• diagnose and resolve technical problems;
• develop, test, and improve products and features;
• maintain the security and integrity of the Services;
• detect, investigate, prevent, or respond to fraud, abuse, unauthorized access, malicious activity, security incidents, or violations of our terms;
• protect Senntric, our users, and others;
• measure and improve marketing or promotional activities;
• send marketing or promotional communications where permitted;
• deliver or measure advertising where permitted;
• comply with applicable laws, legal processes, regulatory requirements, and enforceable governmental requests;
• establish, exercise, or defend legal claims;
• enforce our agreements, policies, and terms;
• perform internal administrative, accounting, audit, and business functions;
• evaluate or complete a corporate transaction; and
• otherwise process information for purposes disclosed when the information is collected or with your authorization.

Where applicable law requires us to identify a legal basis for processing personal information, we may rely on one or more of the following:

Where processing is based on consent, you may withdraw your consent where applicable. Withdrawal does not affect processing that was lawful before the withdrawal.

Senntric and parties acting on our behalf may use cookies, pixels, tags, local storage, SDKs, and similar technologies.

These technologies may be used to:

Some technologies may be necessary for the Services to function. Others may be used for analytics, measurement, personalization, or advertising.

Where required by applicable law, we will provide appropriate choices or consent mechanisms regarding non-essential cookies or similar technologies.

You may also be able to control certain technologies through your browser, device, or operating-system settings. Blocking some technologies may affect the functionality of the Services.

• keep you signed in;
• authenticate users;
• remember preferences;
• maintain security;
• prevent fraud and abuse;
• understand how the Services are used;
• measure performance;
• diagnose technical problems;
• improve the Services;
• measure marketing campaigns;
• understand referrals and conversions; and
• support advertising or promotional activities.

We may use analytics and measurement technologies to understand usage of the Services, evaluate performance, identify errors, understand user interactions, and improve Senntric.

We may also use advertising or marketing technologies to:

These activities may involve sharing or making available certain identifiers, device information, cookie information, usage information, or interaction information to marketing, analytics, or advertising partners.

Senntric does not sell personal information in exchange for monetary payment.

However, some privacy laws use terms such as "sale," "sharing," "targeted advertising," or similar concepts more broadly than an ordinary monetary sale. As a result, certain advertising or marketing activities may be legally characterized as a sale, sharing, or use for targeted advertising even when Senntric receives no money for the information.

Where applicable law provides a right to opt out of such processing, eligible users may exercise that right using any mechanism we make available or by contacting us at [email protected].

We may change the advertising or marketing technologies we use over time and will update our privacy disclosures when required.

• measure advertising campaigns;
• determine whether advertisements or promotions resulted in visits or subscriptions;
• understand interactions with marketing content;
• create or measure audiences;
• personalize promotional activities; or
• support interest-based or targeted advertising where permitted by law.

We may disclose personal information in the following circumstances.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Retention periods may vary depending on the type of information, the nature of our relationship with you, the sensitivity of the information, operational requirements, and applicable legal requirements.

When information is no longer reasonably required, we may delete, anonymize, aggregate, or otherwise dispose of it in accordance with our processes and applicable law.

Information may remain for a limited period in backups, disaster-recovery systems, security records, or other systems before being deleted or overwritten through normal retention cycles.

We may retain certain information after an account is closed where reasonably necessary or legally permitted, including transaction records, fraud-prevention information, security records, legal records, records of privacy requests, or information necessary to protect our rights.

• maintain your account;
• provide the Services;
• complete transactions;
• maintain security;
• prevent fraud or abuse;
• resolve disputes;
• maintain appropriate business and financial records;
• comply with legal, tax, accounting, regulatory, or contractual obligations; and
• establish, exercise, or defend legal claims.

You may request deletion of your Senntric account by contacting [email protected].

We may need to verify your identity or account ownership before completing a deletion request.

Deleting your account does not necessarily require immediate deletion of every record associated with you. We may retain information where permitted or required for legal compliance, security, fraud prevention, billing, accounting, dispute resolution, enforcement of agreements, or establishment or defense of legal claims.

Information that has been aggregated or de-identified so that it no longer reasonably identifies you may also be retained.

Where information has been made public by you or incorporated into shared or collaborative functionality, removal may be subject to technical, legal, and operational limitations.

Depending on where you live and the laws applicable to the processing of your personal information, you may have some or all of the following rights:

These rights are not absolute and may be subject to exemptions, limitations, identity-verification requirements, or other conditions under applicable law.

To exercise a privacy right, contact us at [email protected].

Please provide enough information for us to understand and process your request.

We may need to verify your identity before acting on certain requests. Where permitted by law, an authorized agent may submit a request on your behalf, but we may require appropriate verification of the authorization and/or your identity.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

• request confirmation of whether we process your personal information;
• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of personal information;
• request restriction of certain processing;
• object to certain processing;
• withdraw consent where processing is based on consent;
• receive certain personal information in a portable format;
• request transfer of certain information where legally applicable and technically feasible;
• opt out of certain marketing communications;
• opt out of the sale or sharing of personal information where those concepts apply under local law;
• opt out of certain targeted advertising;
• object to certain profiling or automated processing where applicable;
• appeal our refusal of a privacy request where applicable; and
• lodge a complaint with an appropriate privacy or data-protection authority.

We may send you service-related communications, including messages concerning your account, security, billing, subscriptions, requested alerts, changes to the Services, or other administrative matters.

These communications may be necessary to provide the Services and may not always include an opt-out.

We may also send promotional or marketing communications where permitted by law.

You may unsubscribe from eligible marketing emails using the unsubscribe mechanism included in the communication or by contacting us.

Opting out of marketing communications does not prevent us from sending necessary transactional, security, account, or service-related communications.

We use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, acquisition, loss, misuse, alteration, or disclosure.

Security measures may vary depending on the nature and sensitivity of the information and the systems involved.

However, no method of transmission, storage, or processing is completely secure. We therefore cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of credentials associated with your account and for notifying us if you believe your account or credentials have been compromised.

Senntric operates an online service, and personal information may be processed, stored, accessed, or transferred in countries other than the country in which you reside.

Those jurisdictions may have data-protection laws that differ from the laws in your location.

Where applicable law requires safeguards for international transfers of personal information, we will use appropriate legal or contractual mechanisms or other recognized safeguards as required.

By using the Services, your information may be processed in locations necessary to provide and operate the Services, subject to applicable law.

The Services may contain links to, integrations with, or functionality provided by third-party websites, applications, platforms, or services.

When you interact directly with a third party, information you provide to that party is governed by its own terms and privacy practices.

Senntric is not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies before providing them with personal information.

Certain Senntric features may allow users to publish, share, communicate, upload, or otherwise make content available to other users or the public.

You should assume that information intentionally submitted to a public area may be viewed, copied, saved, redistributed, or used by others.

We cannot control how independent third parties use information that you have intentionally made public.

We do not ask users to provide sensitive personal information unless it is reasonably necessary for a particular feature, legal requirement, security purpose, or other disclosed purpose.

Please do not send us unnecessary sensitive information through support messages, public areas, or other general-purpose communication channels.

If we process information treated as sensitive or specially protected under applicable law, we will process it in accordance with applicable legal requirements.

The Services are intended for individuals who are 18 years of age or older.

Senntric is not intended for children or minors under 18, and we do not knowingly seek to collect personal information from individuals under 18 for the purpose of providing them with the Services.

If we learn that an individual under 18 has provided personal information in violation of this policy or applicable requirements, we may take appropriate steps to delete the information and terminate or restrict the relevant account.

If you believe a person under 18 has provided personal information to Senntric, please contact us at [email protected].

We may use automated systems to assist with the operation, security, analysis, organization, personalization, or improvement of the Services.

Where applicable law provides rights concerning automated decision-making or profiling that produces legal or similarly significant effects, we will provide the rights and protections required by applicable law.

Some browsers and devices offer "Do Not Track," privacy preference, or similar signals.

Because technical standards and legal requirements concerning these signals may vary, the Services may not respond to every signal unless required by applicable law.

Where applicable law requires Senntric to recognize or honor a legally valid opt-out preference signal, we will process such signals as required.

Other privacy choices may be available through browser settings, device settings, cookie controls, or mechanisms provided through the Services.

If you use Senntric through an employer, organization, business, or other entity, that organization may have certain rights or administrative controls over your account.

Where an organization provides your information to us or controls an account through which you access the Services, its own privacy practices may also apply.

This Privacy Policy applies to Senntric's processing of personal information in accordance with our applicable role and legal obligations.

Certain information may be necessary for us to provide the Services.

If you choose not to provide information required to create an account, authenticate access, process a transaction, provide a requested feature, maintain security, or comply with applicable law, we may be unable to provide some or all of the Services.

Where information is optional, you may choose not to provide it, although doing so may affect certain features or personalization.

We may update this Privacy Policy from time to time to reflect changes to:

When we update this Privacy Policy, we will revise the "Last Updated" date above.

If a change is material and applicable law requires additional notice or consent, we will provide the required notice or obtain consent as appropriate.

We encourage you to review this Privacy Policy periodically.

Your continued use of the Services following an update is subject to the updated Privacy Policy, except where applicable law requires a different form of notice or consent.

• the Services;
• our information practices;
• technologies we use;
• legal or regulatory requirements; or
• our business operations.

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or Senntric's handling of personal information, contact:

Senntric

Email: [email protected]

For privacy-rights or account-deletion requests, you may use the same email address.

To help us process your request efficiently, you may use a subject such as "Privacy Request" or "Account Deletion Request."